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Retail Sales Representative

2 months ago

Napa, California, United States National Guard Employment Network Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Professional to join our team at National Guard Employment Network. As a Retail Sales Professional, you will be responsible for working directly with customers in a retail location, evaluating their potential product needs, and making appropriate recommendations.

Key Responsibilities
  • Provide outstanding customer service with all customer interactions.
  • Help customers interpret and clarify their account statements and pay their bills in the store.
  • Answer any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
  • Act as a brand ambassador to promote Comcast/Xfinity products.
  • Maintain detailed sales product knowledge, including competitive information.
  • Contribute to a fun and competitive environment.
Requirements
  • High School Diploma or equivalent.
  • Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience.
  • Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed.
  • Ability to work in alternate stores outside of the home base store.
  • Regular, consistent, and punctual attendance.
  • Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.
Compensation

Total Target Compensation (includes Base Pay plus Targeted Commission): $26.39 (annually: $49,280 to $54,896)

Perks and Benefits

We offer best-in-class benefits, including Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services, Discount tickets to our Universal Resorts, Paid Parental leave, Tuition reimbursement of up to $8,000, Paid Time Off, and a 401K Savings Plan.