Ice Cream Parlor Shift Lead/Operations Manager

1 week ago


Boscobel, Wisconsin, United States Cold Stone Creamery - Morganville (Amazins Inc) Full time
Cold Stone Creamery - Morganville (Amazins Inc)Job Title: Shift Lead/Assistant Mgr

The ideal candidate will be responsible for ensuring the smooth operation of our restaurant during their shift. They will supervise staff, provide exceptional customer service, and maintain a safe and clean work environment.

Key Responsibilities:
  • Leadership and Team Management: Train and manage employees, assign duties, and lead the team in providing excellent customer service.
  • Customer Service: Resolve customer complaints in a professional manner and maintain a positive attitude.
  • Inventory Management: Maintain appropriate inventory levels and restock as needed to ensure efficient operations.
  • Food Preparation: Prepare ice cream, build/decorate cakes, cupcakes, waffles, and other desserts according to company standards.
Requirements:
  • Bachelor's degree or equivalent experience
  • Previous food service experience, preferably in a management role
  • Familiarity with Microsoft Office, restaurant management software, and POS systems
  • Excellent leadership, communication, and problem-solving skills
Benefits:
  • Competitive Salary: $50,000 - $60,000 per year
  • Flexible Scheduling: Work weekdays, weekends, and holidays
  • On-the-job Training: Comprehensive training program to develop your skills
  • Tips and Benefits: Earn substantial tips and enjoy free ice cream and discounts on products


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