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Patient Service Representative
2 months ago
About the Role
We are seeking a highly skilled and customer-focused individual to join our team as a Patient Service Representative at Midwest Dental Group. As a key member of our office, you will be responsible for providing exceptional patient care and support to our patients and their families.
Key Responsibilities
- Act as the first point of contact for patients, responding to their inquiries and addressing their concerns in a professional and courteous manner.
- Verify and collect insurance coverage information, ensuring accurate and timely processing of patient claims.
- Assist with financial arrangements for patient treatment, including scheduling appointments and managing patient schedules.
- Provide administrative support to the dental team, including data entry, filing, and other tasks as needed.
Requirements
- Minimum of 1 year of related experience in a dental or healthcare setting.
- Strong customer service and communication skills, with the ability to work effectively with patients, families, and healthcare professionals.
- Knowledge of dental terminology and procedures.
- Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
What We Offer
- A competitive salary and benefits package, including medical, dental, and vision coverage.
- A comprehensive training program to support your professional growth and development.
- A dynamic and supportive work environment that values teamwork and collaboration.
About Midwest Dental Group
We are a leading provider of dental care services, committed to delivering exceptional patient care and experiences. Our team is dedicated to providing a warm and welcoming environment for our patients and their families, and we are seeking like-minded individuals to join our team.