Senior Living Services Director
1 month ago
At Five Star Senior Living, our people are the critical link to those we serve. We foster a supportive culture centered around advancing the lives of our team members, residents, and families.
The OpportunityThe Senior Living Services Director will be responsible for enhancing the living experience of our independent living (IL) residents. This role demands a proactive approach to resident well-being, community engagement, and program management to ensure the highest standards of service and satisfaction.
- Evaluate IL residents' needs, manage and respond to complaints, oversee the move-in and move-out processes, and ensure that residents are fully supported during their stay.
- Participate in daily stand-ups, facilitate new hire orientations, and lead by example in fostering a collaborative and caring community environment.
- Conduct community tours and collaborate with the sales and marketing team to ensure the readiness and appeal of the facility.
We're looking for someone who shares our deep sense of purpose and passion for advancing the lives of others. To excel in this role, you should have:
- A bachelor's degree in hospitality, business administration, or a related field.
- Minimum of 3 years of experience in hospitality or resident services, preferably in a senior living or healthcare setting.
We offer a competitive salary of $60,000 - $80,000 per year, depending on your qualifications and experience. Additionally, you'll enjoy comprehensive medical, dental, and vision benefits, 401(k) matching, and professional development opportunities.
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