Residential Community Liaison

1 week ago

Vermillion, South Dakota, United States Tailwind Group Inc Full time

At Tailwind Group Inc, we are committed to creating a workplace culture that is innovative and versatile. As a Residential Community Liaison, you will play a critical role in providing high-quality customer service to our residents and administrative support to the office staff.

About The Quarters Vermillion

The Quarters Vermillion is a resort-style housing community consisting of 169 units and 496 beds, designed with University of South Dakota students in mind.

Responsibilities
  • Model and cascade Tailwind Group's five core values: Entrepreneurial, Versatile, Responsive, Innovative, and Integrity.
  • Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
  • Assist with marketing efforts on campus and in the community, customer appreciation events, and other special events.
  • Respond to leasing inquiries from prospects by making appointments, conducting tours, maintaining show units, and completing follow-ups.
  • Assist with annual unit turnover and help execute move-in/move-out procedures.
  • Complete administrative and Front Desk tasks and duties.
  • Ensure accurate file documentation and assist in the collection of required fees.
Requirements
  • Possess strong administrative, organization, and communication skills.
  • Demonstrate a high level of integrity and professionalism.
  • Be a self-motivated individual and excel at working in a team environment.
  • Ability to have a positive and innovative approach to problem-solving.
  • Proficiency in Microsoft Office programs.

We offer a competitive salary of $15/hour plus bonus potential. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, please consider joining our team.

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