Shelter Case Manager

1 week ago


Honolulu, Hawaii, United States The Institute for Human Services, Inc. Full time
Job Title: Shelter Case Manager

We are seeking a highly motivated and compassionate Shelter Case Manager to join our team at The Institute for Human Services, Inc. As a key member of our staff, you will play a vital role in providing quality case management services to our guests, connecting them with appropriate benefits, assistance, and support to achieve stable housing.

Key Responsibilities:

  • Conduct thorough intakes and assessments to identify guests' needs and develop personalized service plans.
  • Provide short-term counseling and referrals to guests, ensuring their input is included in every step of the process.
  • Advocate on behalf of guests, ensuring they understand their rights and the risks and benefits of treatment.
  • Develop and maintain accurate and confidential clinical records, including completion of required documentation.
  • Collaborate with community resources to provide guests with access to healthcare, substance abuse treatment services, and support systems.

Requirements:

  • High School diploma or GED equivalent.
  • One to two years of direct case management or supportive services experience working with homeless or disenfranchised individuals.
  • Strong written communication and interpersonal skills, with an emphasis on conflict resolution.
  • Excellent time management skills, with the ability to manage a high volume of cases.

What We Offer:

  • A competitive hourly rate, commensurate with experience.
  • A dynamic and supportive work environment.
  • The opportunity to make a meaningful difference in the lives of our guests.

About Us:

The Institute for Human Services, Inc. is Hawaii's most comprehensive human services agency, dedicated to ending and preventing homelessness. We offer a continuum of care, including emergency shelters, housing programs, health services, employment assistance, and outreach.


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