Digital Technology Solutions Expert

3 weeks ago


Crestwood, Kentucky, United States Patriot Talent Solutions Full time

Patriot Talent Solutions Job Description

Job Title: Digital Technology Solutions Expert

Location: Crestwood, KY

We are seeking a skilled Digital Technology Solutions Expert to join our team in Crestwood, KY. As a critical member of our operations team, you will play a key role in supporting and optimizing digital platform operations within our organization.

The successful candidate will have strong analytical and problem-solving skills, with the ability to provide expert technical guidance and manage vendor relationships. You will be responsible for ensuring the seamless functioning of digital services, collaborating with cross-functional teams to identify operational issues and implement timely solutions.

Key Responsibilities:

  • Serve as the technical expert for digital platforms, providing in-depth support and troubleshooting as needed.
  • Manage vendor relationships to ensure service quality, accountability, and alignment with company objectives.
  • Oversee daily operations of digital platforms to ensure maximum efficiency, uptime, and performance.
  • Collaborate with cross-functional teams to identify operational issues and implement timely solutions.
  • Develop and implement operational best practices to streamline processes and improve digital service delivery.
  • Maintain accurate records of platform performance metrics, system issues, and maintenance or updates as required.

Requirements:

  • Proven experience in managing digital platforms or in a similar technical support role.
  • Strong understanding of vendor management and contract negotiation.
  • Excellent analytical skills with an aptitude for troubleshooting and problem-solving.
  • Familiarity with digital tools, platforms, and technologies commonly used in QSR.
  • Exceptional communication skills for interfacing with both technical and non-technical teams.

Estimated Salary: $65,000 - $80,000 per year, depending on experience.



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