Food Server

5 hours ago


New Orleans, Louisiana, United States Caesars Entertainment Full time
Job Summary

The Food Server provides exceptional customer service to restaurant guests, staff, and culinary production team. This role requires a high level of professionalism, attention to detail, and ability to work in a fast-paced environment.

Key Responsibilities
  • Greet and welcome guests, taking initial food and beverage orders within five minutes of being seated.
  • Maintain current and accurate information regarding menu items, including preparation techniques, seasonings, ingredients, and plate presentation.
  • Suggest menu items to guests based on their preferences and up-sell appetizers, beverages, and desserts according to restaurant service standards.
  • Enter food and beverage orders into the POS system to ensure accurate preparation and delivery.
  • Deliver prepared food to guests within two minutes of completion and return to the table within three minutes to ensure satisfaction.
  • Resolve service issues according to the service recovery toolbox and thank guests for their visit.
Requirements
  • Must be at least 21 years of age.
  • High school diploma or GED required.
  • Previous food server experience in a high-volume restaurant preferred.
  • Must be able to read, write, speak, and understand English.
  • Must possess excellent customer service and communication skills.
  • Available to work required schedules, including nights, weekends, and holidays.
Working Conditions

The Food Server will work in a fast-paced restaurant environment, interacting with guests, staff, and culinary production team. Must be physically mobile with reasonable accommodation and able to lift up to 35 pounds, push or pull 50 pounds, and stand for up to four hours.

About Us

Caesars Entertainment is a leading casino-entertainment company, committed to creating extraordinary experiences for our guests. We are proud to be an Equal Opportunity Employer and do not discriminate against employees or applicants based on race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity, or veteran status.


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