IT Support Specialist for Schools in North Carolina
1 day ago
This role offers a unique opportunity to join a dynamic team as an IT Support Specialist for schools in North Carolina. The successful candidate will be responsible for providing technical support to students and faculty at a middle school and high school, ensuring seamless operations of both institutions.
Key Responsibilities:
- Provide tier 1 and tier 2 technical support for hardware and software issues
- Collaborate with Technology Facilitators to ensure efficient classroom operations
- Troubleshoot and resolve complex technical issues using advanced tools and technical knowledge
- Coordinate with clients to set expectations and availability for Managed Client Services
Requirements:
- Knowledgeable of Windows operating systems (Windows 7/10 skills)
- Basic Windows troubleshooting skills
- Dell/A+ Certification or equivalent experience
- Experience with desktop workstation setups and configuration
- Excellent verbal and written communication skills, with a focus on customer service
Additional Requirements:
- Ability to work independently and prioritize tasks effectively
- Physical ability to lift and move PC equipment
- Must pass a background check and drug test
Estimated Salary: $45,000 - $55,000 per year
About the Role:
This is a contract-to-hire position, offering a competitive salary and benefits package. The successful candidate will have the opportunity to enhance their technical skills, working with a wide range of technical issues daily. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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