IT Support Specialist for Schools in North Carolina

1 day ago


Concord, New Hampshire, United States TEKsystems Full time

This role offers a unique opportunity to join a dynamic team as an IT Support Specialist for schools in North Carolina. The successful candidate will be responsible for providing technical support to students and faculty at a middle school and high school, ensuring seamless operations of both institutions.

Key Responsibilities:

  • Provide tier 1 and tier 2 technical support for hardware and software issues
  • Collaborate with Technology Facilitators to ensure efficient classroom operations
  • Troubleshoot and resolve complex technical issues using advanced tools and technical knowledge
  • Coordinate with clients to set expectations and availability for Managed Client Services

Requirements:

  • Knowledgeable of Windows operating systems (Windows 7/10 skills)
  • Basic Windows troubleshooting skills
  • Dell/A+ Certification or equivalent experience
  • Experience with desktop workstation setups and configuration
  • Excellent verbal and written communication skills, with a focus on customer service

Additional Requirements:

  • Ability to work independently and prioritize tasks effectively
  • Physical ability to lift and move PC equipment
  • Must pass a background check and drug test

Estimated Salary: $45,000 - $55,000 per year

About the Role:

This is a contract-to-hire position, offering a competitive salary and benefits package. The successful candidate will have the opportunity to enhance their technical skills, working with a wide range of technical issues daily. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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