Cheese Sales Associate

1 week ago


Washington Twp, United States Fresh Grocer Full time
Job Summary

The purpose of this position is to sell cheese products by providing exceptional customer service. This individual will maintain quality standards and product levels of all products in the cheese department. This person will have a passion for cheese and the ability to share that passion with customers. This person will actively market and promote products, prepare and package cheeses for sale, receive and stock product, and provide exceptional customer service.

Responsibilities
  • Customer Service: Deliver excellent customer service to all customers, respond to customer inquiries, and resolve customer complaints in a professional and courteous manner.
  • Product Management: Ensure the quality and freshness of all products and services provided by the cheese island, maintain the appropriate product assortment and inventory levels for the cheese island, and confirm pricing accuracy and signage for all products.
  • Store Appearance: Ensure the cheese island is cleaned and sanitized daily and meets the company standards for appearance.
  • Product Preparation: Cut, wrap, shred, and package all types of cheeses for presentation and sale on the cheese island, sample cheeses to customers, and make fresh mozzarella.
  • Support Functions: Stock and set up the olive bar and oil station, assist as needed to ensure the success of the delicatessen as a whole, and continually strive to be product-minded, customer-minded, personnel-minded, detailed, forward-focused, and consistent.
Requirements
  • Experience and Skills: The ideal candidate can demonstrate a passion for working with and handling a variety of cheese products, a passion for cooking with and eating cheese items, the ability and willingness to learn about cheese, pairings, and cooking techniques, and excellent organization and planning skills.
  • Physical Requirements: The job requires the ability to work in an office and food production environment, may require lifting up to 60 pounds, and requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.


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