Social Worker, Care Management, Full-Time Position

4 weeks ago

Tallahassee, Florida, United States International Rescue Committee Full time

The International Rescue Committee (IRC) is a leading humanitarian organization that responds to the world's worst crises, helping to restore health, safety, education, economic well-being, and power to people devastated by conflict and disaster.

Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities, helping people to survive, reclaim control of their future, and strengthen their communities.

A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity, and hope to millions.

Job Overview:

The Intensive Case Management (ICM) Caseworker will address barriers to safety and wellness for especially vulnerable refugees, asylees, and other ORR-eligible populations.

The ICM caseworker will provide strengths-based, client-centered case management to single-headed refugee households, survivors of domestic violence and gender-based violence, youth and young adults without parents or permanent guardians, refugees experiencing mental health or psychological difficulties, refugees with physical disabilities or medical conditions.

The caseworker will work closely with clients, colleagues, and external parties to develop service plans to meet individual client needs and preferences, utilizing a broad range of financial, medical, social, vocational, and other services and resources in accordance with client eligibility and program requirements.

Key Responsibilities:

  • Conduct community outreach and maintain a strong network of service providers that meet client needs.
  • Provide clients with extended orientation on various topics, such as women's health, navigating transportation systems, and navigating physical healthcare systems at the local level.
  • Assist clients with requesting financial assistance when applicable and track the received financial assistance within case files.
  • Maintain up-to-date documentation in client's case file to ensure services are properly documented throughout the client's service period.
  • Document all services provided in IRC's database, Efforts to Outcomes (ETO).
  • Attend relevant trainings and meetings at the local and national level.

Requirements:

  • Bachelor's degree in social work, public health, or related field of study preferred.
  • Minimum of 1-2 years of case management experience with similar populations and/or client needs required.

Skills and Competencies:

  • Strong relationship building, diplomacy, and networking skills.
  • Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
  • Fluent in English required, both spoken and written; proficiency in language(s) spoken by client group preferred, including Dari/Pashto.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.

Work Environment:

A combination of standard office environment, remote work, and 'field' time within the service delivery area to perform the above outlined responsibilities.

May require occasional weekend and/or evening work.

Benefits:

All US employees are eligible for sick time, a 403b retirement savings plan, up to 4.5% immediately vested matching contribution, plus an additional 3-7% IRC contribution, and an Employee Assistance Program available to staff and their families to support in times of crisis and mental health struggles.

Full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance, and FSA for healthcare, childcare, and commuter costs.

Part-time employees are eligible for a proportionate amount of paid time off.

Commitment to Diversity, Equity, and Inclusion:

The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect.

We aim to increase the representation of women, people from countries and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.

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