Customer Service Representative

3 weeks ago


Austin, Texas, United States Lisa Reed - State Farm Agent Full time

As a Staff Assistant at Lisa Reed - State Farm Agent, you will play a crucial role in helping our business grow through value-based conversations and remarkable customer experience.

Company Overview

Lisa Reed - State Farm Agent is a dynamic and fast-paced environment that seeks an energetic professional to join our winning team. We are committed to providing excellent customer service and building strong relationships with our clients.

Salary and Benefits

The salary for this position is $45,000 per year, plus commission/bonus opportunities. You will also receive flexible hours and valuable experience.

Job Description

Your primary responsibilities will include:

  • Providing prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Using a customer-focused, needs-based review process to educate customers about insurance options.
  • Working with the agent to establish and meet marketing goals.
  • Maintaining a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will have the opportunity to receive valuable training and development, as well as growth potential within our agency.

Requirements

We are looking for a motivated and self-driven individual who possesses excellent communication skills, both written and verbal. You should also be organized, proactive, and able to work effectively in a team environment.



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