Operations Manager
7 days ago
Job Description
Diversified Maintenance-RWS, LLC is seeking a skilled Project Manager to oversee hourly employees and ensure high-quality service delivery. This role requires strong leadership and communication skills to drive customer satisfaction and employee growth.
Key Responsibilities
- Recruit, hire, and train employees to meet contract specifications and labor budgets.
- Assign tasks, inspect work, and determine work procedures to ensure efficient and safe operations.
- Prepare and review paperwork, including time sheets, accident reports, and employee training records.
- Establish open communication channels and resolve employee relations problems.
- Build relationships with customers through regular site visits and ensure high-quality service delivery.
- Document customer contacts and concerns, and follow up to resolve issues.
- Monitor accounts for work order opportunities and additional work that can be added to the contract.
Requirements
Two to three years of management experience and several years of janitorial industry experience are required. The ideal candidate must be able to multitask, adapt to changing environments, and possess a customer service mindset and training skills. Experience with Microsoft and Google products is also necessary.
Diversified Maintenance-RWS, LLC is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
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