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Customer Loan Consultant
2 months ago
The Entry-Level Loan Advisor plays a crucial role in assisting clients with their mortgage needs. This position is designed for individuals who are passionate about customer service and have a keen interest in the financial services industry.
Key Responsibilities- Provide exceptional customer support by addressing inquiries related to loan products and services.
- Assist clients in understanding the mortgage application process and guide them through each step.
- Utilize effective communication skills to build rapport with clients and ensure a positive experience.
- High School Diploma or GED is required.
- A minimum of 1 year of experience in customer service or a related field is preferred.
- Strong interpersonal skills and the ability to work collaboratively in a team environment.
The salary range for this position is $38,000 - $53,000, commensurate with experience.
About PennyMac Financial Services, Inc.PennyMac is a leading financial services company specializing in mortgage lending and servicing. We are committed to providing our clients with the highest level of service and support.