Club Experience Ambassador
5 days ago
Role Overview
The Club Experience Ambassador is responsible for delivering exceptional service to our members, ensuring a welcoming atmosphere, and providing a seamless experience throughout their visit.
Key Responsibilities
- Greet and check-in members, making them feel valued and appreciated.
- Resolve customer issues efficiently, ensuring member satisfaction.
- Contribute to membership sales and retention efforts.
- Follow up with prospects to facilitate a smooth onboarding process.
- Sell in-store merchandise, promoting our products and services.
- Maintain a clean and safe health club environment, adhering to company policies.
- Assist with opening and closing procedures, as scheduled.
Requirements
- A passion for helping others and delivering excellent customer service.
- A positive and upbeat personality, with effective communication skills.
- The ability to multitask and prioritize tasks efficiently.
- Punctuality, responsibility, and attention to detail.
- CPR/AED training is preferred, but not required.
- Prior experience in retail or hospitality is beneficial.
Compensation and Benefits
$16.00 per hour, with opportunities for growth and development within the company.
About Retro Fitness
Retro Fitness is a dynamic and growing health club chain, committed to providing a supportive and inclusive environment for our members and staff.
Project LIFT
We are proud to launch Project LIFT, a new initiative aimed at opening 500 health clubs in 50 Black and Brown communities over the next five years.
Franchise Opportunities
Retro Fitness is seeking qualified franchise partners to join our team and expand our presence nationwide.
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