Automotive Technician

The Automotive Technician role is a full-time or part-time position based on the needs of the business. As a key member of our team, you will be responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications.

This position requires delivering exceptional service to our guests through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.

• Perform basic vehicle diagnostics to properly identify required repairs.
• Complete Monro's Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
• Assist in inventory management, including pulling tires and parts, unloading and stocking inventory.
• Assist with general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and guest readiness.
• Perform services in accordance with Monro's safety standards, including wheel torque, oil safety, and compliance procedures.
• Test drive vehicles in accordance with Monro's Road Test policy, utilizing dedicated test drive routes while maintaining local traffic and safety laws.
• Understand and adhere to company policies and procedures, governmental standards, and ANSI/OSHA standards.
• Maintain technical knowledge and capabilities through timely completion of required Monro University training courses and modules.
• Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines.
• Perform other duties as assigned and required.

• Capable of performing basic automotive maintenance, repair, and tire services.
• Ability to diagnose problems, identify root causes, and determine appropriate repair solutions.
• Ability to interpret and execute instructions in written, oral, and diagram formats.
• Strong customer service skills and verbal and written communication skills to convey technical issues and write routine reports.