Outdoor Supply Specialist
4 days ago
**Estimated Salary:** $30.00 - $40.00 per hour
About Ewing Outdoor SupplyWe are a family-owned business that has been serving the outdoor supply industry for over 100 years. Our company values include career development, compensation, culture, and care for our employees.
Job Summary:This position involves providing excellent customer service and distributing products promptly to our customers. As a Customer Service Representative/Delivery Associate, you will be the face of our company, ensuring a positive customer experience.
Responsibilities include engaging customers, providing accurate information, answering questions about products and services, conducting price and feature comparisons, cross-selling products, and managing returns. You will also be responsible for coordinating with your team to provide excellent customer service, especially during peak times.
You will be required to load, unload, prepare, inspect, and operate a delivery vehicle, following routes and time schedules. You will also be expected to ask for feedback on provided services and resolve clients' complaints, as well as inform customers about new products and services.
Requirements:To succeed in this role, you should have prior outdoor supply industry experience, be comfortable working most of your shift on your feet, and be able to lift 50-70 pounds. You must also be able to operate and make deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle.
Additional requirements include having customer orientation, ability to adapt/respond to different types of characters, ability to multi-task, prioritize, and manage time effectively, basic math skills, excellent communication skills, and ability to perform in fast-paced environments.
A valid driver's license, excellent organizational and time management skills, and a good driving record with no traffic violations are also necessary.
Benefits:We offer a comprehensive benefits package, including health care plan (medical, dental & vision), retirement plan (401k, IRA), life insurance (basic, voluntary & AD&D), paid time off (vacation, sick & public holidays), family leave (maternity, paternity), short term & long term disability, training & development, wellness resources, and profit sharing.
Career Advancement Opportunities:We invest in our employees' personal and professional growth, offering various training resources to help you develop your skills and advance your career.
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