Store Operations Specialist
7 days ago
We are seeking a Customer Experience Lead to join our team at Jeremiah's Italian Ice in Katy, Texas. As an Assistant Manager, you will be responsible for delivering exceptional customer service and overseeing the day-to-day operations of the store.
About the Role:
- Provide excellent customer service to every guest
- Assist with scheduling and training new team members
- Manage inventory and oversee weekly Sysco orders
- Coordinate and fulfill catering deliveries and events
- Ensure the store meets high standards of cleanliness and organization
What We Offer:
- Career Growth: This role is designed as a stepping stone to becoming a General Manager. We have multiple locations across the Houston market, providing numerous opportunities for career advancement and growth within our expanding company.
- Dynamic Work Environment: Work with a young, energetic team that values both hard work and fun.
- Flexible Scheduling: Enjoy a variety of shift options with potential for a flexible schedule.
- Competitive Pay: Starting at $15 per hour, with additional opportunities for performance-based bonuses.
- Bonus Opportunities: Earn extra bonuses based on store performance and achieving key metrics.
Qualifications:
- Minimum of 2 years of experience in quick service, fast casual, or retail environments, or equivalent customer service experience
- Proven leadership experience with a focus on operational efficiency and team development
Salary Range: $43,200 - $53,600 per year, depending on location and performance.
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