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Customer Service Representative

2 months ago


Weslaco Texas, United States Knapp Medical Center Full time
About the Role

The PBX Operator / Receptionist is a vital member of our team at Knapp Medical Center, responsible for providing exceptional customer service and ensuring seamless communication within our hospital.

Key Responsibilities
  • Answering the switchboard and pages overhead, greeting and directing people to the appropriate departments.
  • Monitoring hospital alarms and being aware of policy and procedures for all hospital emergency codes.
Requirements
  • High School Diploma or Equivalent required.
  • Previous PBX experience preferred.
  • Effective written, verbal communication, and interpersonal skills.
  • Ability to multi-task, prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.
  • Customer Services experience preferred.
Why Work with Us

At Knapp Medical Center, we value our employees and offer a dynamic work environment that promotes growth and development. As a member of our team, you will have the opportunity to make a difference in the lives of our patients and their families.