Food Scientist/Equipment Application Specialist

3 weeks ago

Kansas City, Missouri, United States UltraSource LLC Full time
Job Overview

UltraSource LLC is seeking a highly skilled Food Scientist/Equipment Application Specialist to join our team. This role will be responsible for maintaining expert knowledge in specific product lines of company sold food processing and post-processing equipment, as well as competitor offerings.

The ideal candidate will possess a strong understanding of food science, engineering, and industry trends, with excellent communication and problem-solving skills. They will be responsible for communicating accurate product knowledge to sales, service, and marketing teams, driving new projects associated with product lines, and providing technical support to sales and customers.

The Food Scientist/Equipment Application Specialist will also coordinate and support all aspects of the UltraSource Academy seminars, as well as provide training to students on various types of equipment.

Key Responsibilities
  • Translate UltraSource's technology and innovative solutions into unique customer solutions.
  • Actively gather and organize internal and vendor information related to food technology and equipment applications.
  • Facilitate product line and industry practices training both within the organization and externally to customers and vendors.
  • Act as a key member of cross-functional teams, providing technical expertise and insights to customer needs.
  • Participate in technology development and improvement processes to identify value-added customer solutions.
  • Must thoroughly understand the products and applications and become the "product expert."
  • Act as a support resource for sales team regarding technological product information and work with sales to achieve goals.
  • Provide support for presentations and product demonstrations for new customer applications and the testing of various processing machines.
  • Analyze customer needs and coordinate them with existing products or modify existing products to deliver the maximum return on the customer's investment.
  • Evaluate product performance and advise sales and product line managers regarding product concerns.
  • Handle product problems and issues that may arise and communicate with manufacturer and/or service engineer to resolve.
  • Provide direction to marketing communications regarding the creation of marketing collateral.
  • Travel to tradeshows and customer locations to provide on-site support and application troubleshooting. Approximately 15% travel required, including international.
Requirements
  • M.S. in Animal Science, Meat Science, Food Science, Food Engineering, Engineering, similar field or B.S. and 5+ years of food industry experience.
  • Possess the ability to gather, interpret, and communicate technical information to parties both internally and externally.
  • Possess the ability to lead and/or collaborate on customer projects.
  • Possess the ability to plan and design testing procedures, anticipate next steps and potential problems, and identify solutions.
  • Ability to partner with cross-functional business team members.
Physical Demands

The employee is regularly required to sit, use hands, talk and hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. To evaluate product will require the employee to bend, reach, crouch, and climb safety ladders and platforms. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Work Environment

The majority of the work is performed in an office setting that includes cubicles, desks, computers, copiers and equipment used to produce written documents. The employee will also spend time in typical manufacturing and processing facilities that will include refrigeration, high humidity, moving and processing equipment, and moderate noise exposure.

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