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Retail Sales Associate

2 months ago

Nashville, Tennessee, United States 5.11 Tactical Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at 5.11 Tactical. As a key member of our sales team, you will be responsible for delivering an exceptional customer experience, building strong relationships with customers, and driving sales growth.

Key Responsibilities
  • Deliver Exceptional Customer Service
    • Provide personalized service to customers, answering questions and addressing concerns in a professional and courteous manner.
    • Build strong relationships with customers, understanding their needs and preferences to provide tailored solutions.
  • Drive Sales Growth
    • Meet or exceed sales targets, identifying opportunities to upsell and cross-sell products to customers.
    • Stay up-to-date on product knowledge, ensuring accurate information is provided to customers.
  • Maintain a Positive Store Environment
    • Contribute to a positive and inclusive store culture, promoting a sense of teamwork and collaboration among colleagues.
    • Ensure a clean and organized store environment, adhering to company standards.
Requirements
  • Customer Service Skills
    • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
    • Ability to work in a fast-paced environment, handling multiple customer interactions simultaneously.
  • Product Knowledge
    • Strong knowledge of 5.11 Tactical products, including features, benefits, and applications.
    • Ability to stay up-to-date on product information, including new releases and promotions.
  • Teamwork and Adaptability
    • Ability to work collaboratively with colleagues, providing support and assistance as needed.
    • Flexibility to adapt to changing priorities and deadlines, with a positive attitude and a willingness to learn.
What We Offer
  • Competitive Compensation
    • A competitive hourly rate, with opportunities for overtime and bonuses.
  • Opportunities for Growth
    • Training and development opportunities to enhance product knowledge and customer service skills.
    • Career advancement opportunities within the company.
  • Benefits
    • A comprehensive benefits package, including health insurance, paid time off, and retirement savings.