CNC Maintenance Specialist

2 weeks ago


Detroit, Michigan, United States Revel Staffing Full time

We are seeking a skilled CNC Maintenance Specialist to join our team at Revel Staffing.

Salary: $70,000 - $90,000 per year

Job Description

The CNC Service Engineer is responsible for providing on-site and remote support to customers by installing, maintaining, and repairing CNC machine tools. The role requires technical expertise in troubleshooting and maintaining various machine controls and a strong focus on customer service.

This position involves exposure to manufacturing environments, with potential hazards such as noise, electricity, chemicals, and heavy machinery. Some work will be performed in a general office setting.

Key Responsibilities:
  • Perform installation, maintenance, and repairs on CNC machine tools.
  • Create and update technical documentation.
  • Generate reports related to service activities.
  • Collaborate with customers' service engineers, offering assistance and training on newer product lines.
  • Build and maintain strong communication and customer service relationships.
  • Manage challenging customer situations with professionalism and respond promptly to their needs.
Qualifications:
  • Bachelor's or Associate degree in a technical field is preferred.
  • 3-5 years of experience in electrical and mechanical troubleshooting and CNC machine maintenance.
  • Experience with CNC machines (DMG, MORI SEIKI, Fanuc, Mitsubishi, Siemens) is a plus.
  • Strong verbal and written communication skills with a customer service orientation.
  • Ability to read and interpret mechanical drawings, electrical schematics, and PLC ladder diagrams.
  • Proficiency in MS Word, Excel, and Outlook.
  • Adaptability to changes and the ability to manage competing demands and unexpected events.


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