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Automotive Parts Specialist

2 months ago

Oklahoma City, Oklahoma, United States Bruckner Truck Full time

Job Title: Parts Sales Associate

Company: Bruckner Truck

Role Overview:

The Parts Sales Associate plays a crucial role in supporting our customers with their parts needs, ensuring a seamless experience in our parts department.

Key Responsibilities:

  • Provide assistance to customers both in-person and via telephone regarding parts inquiries and orders.
  • Manage the operation of the parts department, including the use of a forklift for inventory handling.
  • Guide customers in selecting the appropriate parts and suggest alternatives when necessary.
  • Process returns and manage refund transactions efficiently.
  • Maintain inventory levels by stocking parts and conducting regular inventory audits.

Required Qualifications:

  • A high school diploma or equivalent is mandatory.
  • At least two years of experience in a heavy-duty truck or automotive parts environment is essential.
  • Strong customer service skills and effective communication abilities are required.
  • Physical capability to lift items weighing up to 50 lbs is necessary.

Physical Requirements:

  • Ability to lift and move objects weighing up to 50 lbs.
  • Capability to manage and respond to stressful situations in a professional manner.