Sales Associate
2 weeks ago
Kortendick Ace Hardware is a leading hardware store in Racine, known for its exceptional customer service and wide range of products. As a Sales Associate, you will play a crucial role in delivering an outstanding customer experience and driving sales growth.
Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team. In this role, you will be responsible for engaging with customers, determining their needs, and providing solutions to meet their requirements.
Key Responsibilities:- Help unload incoming trucks and maintain a clean and organized store environment.
- Execute daily operational goals and priorities assigned by store management.
- Cooperate with colleagues and work effectively as part of a retail team.
- Remove promotional bin tags and price tags after sales events.
- Restock merchandise displays and maintain visual merchandising standards.
- Handle special orders and provide excellent customer service.
- Monitor shoplifters and take action in accordance with company policy.
- Provide a best-in-class customer experience by being helpful, knowledgeable, and friendly.
- Participate in store communication and initiatives.
- Assist customers with simple complaints and concerns.
- Ability to communicate professionally with customers and colleagues.
- Strong organizational skills with attention to detail.
- Willingness to learn all areas of the store and help train others.
- Proven track record of being a team player.
- Knowledge and experience of various departments is a plus.
- High School or GED equivalent.
- Formal retail experience preferred.
- Ability to stand for extended periods, walk, reach, and bend to perform job duties.
- Move and handle merchandise up to 30 pounds.
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