Senior Software Engineer

4 weeks ago

Raleigh, North Carolina, United States Red Hat Full time
About the Job

Red Hat is seeking a Senior Site Reliability Engineer (SRE) to work in our Raleigh, NC corporate headquarters. In this role, you will develop, scale, and operate our OpenShift managed cloud services. As an SRE, you will contribute to running OpenShift at scale by enabling customer self-service, making our monitoring system more sustainable, and eliminating work through automation.

Key Responsibilities
  • Contribute code to increase the scalability and reliability of the service
  • Contribute software tests and participate in peer review to increase the quality of our codebase
  • Help and develop peers' capabilities through knowledge sharing, mentoring, and collaboration
  • Participate in a regular on-call schedule, including occasional paid weekends and holidays
  • Practice sustainable incident response and blameless postmortems
  • Resolve customer issues escalated from the Red Hat Global Support team
  • Work within a small agile team to develop and improve SRE software, support your peers, plan, and self-improve
Requirements
  • Bachelor's degree in Computer Science or related technical field, or equivalent experience
  • 5+ years of experience managing Linux servers running Red Hat Enterprise Linux (RHEL), CentOS, or Fedora hosted at a cloud provider such as Amazon Web Services (AWS), Google Compute Engine (GCE), or Microsoft Azure
  • 3+ years of experience with enterprise systems monitoring; knowledge of Prometheus is a plus
  • 3+ years of experience with enterprise configuration management software like Ansible by Red Hat, Puppet, or Chef
  • 2+ years of experience programming with at least one object-oriented language; Golang, Java, or Python preferred
  • 2+ years of experience delivering a hosted service
  • Demonstrated ability to quickly and accurately troubleshoot system issues
  • Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP
  • Solid communications skills and experience working directly with and presenting to customers
  • 1+ year(s) of experience with Kubernetes is a plus
  • 1+ year(s) of experience with docker-based containers is a plus
About Red Hat

Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. We are a global team and strive to cultivate a transparent environment that makes room for different voices. We learn from our failures in a blameless environment to support the continuous improvement of the team.

Benefits
  • Comprehensive medical, dental, and vision coverage
  • Flexible Spending Account - healthcare and dependent care
  • Health Savings Account - high deductible medical plan
  • Retirement 401(k) with employer match
  • Paid time off and holidays
  • Paid parental leave plans for all new parents
  • Leave benefits including disability, paid family medical leave, and paid military leave
  • Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more

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