Private Wealth Client Services Associate

4 weeks ago


Reston, Virginia, United States Cresset Full time
About Cresset

Cresset is a pioneering, independent, multi-family office and private investment firm that is revolutionizing the way individuals experience wealth. Our mission is to provide unparalleled access to top talent, innovative ideas, and investment opportunities, mirroring those available to the largest single-family offices and endowments. With a strong focus on personalized wealth management, investment advisory, and family office services, Cresset Asset Management, an SEC-registered investment advisor, has surpassed $50 billion in assets under management, solidifying our position as a leader in the industry.

Job Summary

We are seeking an Associate, Private Wealth Client Services, with 1-2+ years of experience in managing the administrative and private banking needs of high net worth and ultra-high net worth clientele. As a primary point of contact for clients, you will collaborate with a portfolio manager to build strong relationships and drive retention and growth by delivering an exceptional client experience.

Key Responsibilities
  • Manage client relationships across multiple custodial platforms
  • Act as the primary lead for client onboarding, investment implementation, and private banking services
  • Develop and implement customized onboarding experiences for high net worth clients
  • Transfer and reconcile assets from contra firms
  • Implement new investment strategies and hire managers as directed by the advisor
  • Prepare client subscription and redemption documents related to alternative investments
  • Manage client billing, including assigning attributes, setting start and end dates, and raising cash
  • Assist with client inquiries regarding inflows and outflows
  • Establish lines of credit and margin
  • Establish 529 accounts
  • Manage client donor-advised and charitable distributions
  • Attend quarterly client portfolio review meetings as needed
  • Serve as a liaison between Cresset and client CPAs and attorneys
  • Manage tax document facilitation with client CPAs
  • Identify new technologies and opportunities to enhance the client experience and promote internal scalability
Requirements and Characteristics
  • Bachelor's degree in Business, Finance, or a related field or equivalent industry experience
  • 1-2+ years of financial services experience working with ultra-high net worth clients
  • Knowledge of Fidelity and Schwab custodial platforms is a plus
  • Ability to operate in a dynamic and fast-paced environment is essential
  • Approach problems with creativity, innovation, and tenacity
  • Possess a strong sense of urgency
  • Think strategically and operate independently
  • Multitask to successfully manage multiple assignments simultaneously
  • Evaluate and prioritize tasks to meet deadlines
  • Organize and create structure for client relationships
  • Collaborate and provide meaningful input to the team
  • Adapt, improvise, and overcome challenges
  • Quickly and efficiently process and absorb information
  • Strong attention to detail to achieve thoroughness and accuracy when accomplishing a task
  • Establish and maintain positive working relationships with clients, peers, CPAs, attorneys, and other professionals
  • Proactively approach problem-solving with strong decision-making capability
  • Proven ability to handle confidential information with discretion and demonstrate the highest level of client service, ethics, and integrity
  • Excellent communication skills, both written and verbal
  • Proficient in the use of Salesforce, Microsoft Office programs including Word, Excel, PowerPoint, and Outlook
What We Offer

At Cresset, we prioritize our people and focus on creating a work environment that fosters engagement and growth. Our competitive compensation package includes an annual incentive and a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) retirement plan, health savings accounts, short and long-term disability insurance, voluntary critical and accident insurance, and pre-tax parking and transportation programs. All employees receive equity in Cresset, aligning our interests and promoting a sense of ownership and responsibility.

Equal Employment Opportunity

Cresset is committed to ensuring equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, pregnancy, national origin or ancestry, age, disability, veteran status, uniformed servicemember status, sexual orientation, gender identity, status as a parent, genetic information, or any other characteristic protected by applicable federal, state, or local law. We strive to create an inclusive environment that values diversity and promotes opportunities for growth and development.



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