Retail Experience Specialist

3 days ago


Santa Fe, New Mexico, United States Foot Locker Full time

Job Summary: We are seeking a highly motivated Retail Experience Specialist to join our team at Foot Locker. This role involves delivering exceptional customer experiences, achieving sales targets, and maintaining a positive work environment.

About Us: Foot Locker is a leading retailer of athletic footwear and apparel. We strive to create a dynamic and engaging shopping experience for our customers, while promoting a culture of excellence and teamwork among our employees.

Salary: $15.60/hour

About the Role: The successful candidate will be responsible for ensuring high levels of customer satisfaction, achieving sales targets, and contributing to a positive work environment. You will also be required to maintain personal and productivity goals, connect with customers, and share expertise of products and trends.

Responsibilities:

  1. Provide exceptional customer service by being knowledgeable on all products offered and teaming up with co-workers to deliver excellent sales service
  2. Meet or exceed sales targets by delivering outstanding customer experiences and operational expectations
  3. Manage personal and productivity goals to drive business results
  4. Build relationships with customers by asking open-ended questions to assess needs and preferences
  5. Stay up-to-date on product knowledge, trends, and company initiatives to provide expert advice to customers
  6. Contribute to a positive and inclusive work environment by sharing knowledge, skills, and ideas with colleagues

Requirements:

  • 1-3 years of retail experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Flexible availability including nights, weekends, and holidays

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