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Parts Sales Associate

2 months ago


Dublin, California, United States Dublin Chevrolet Cadillac Full time
Job Title: Parts Counterperson

We are seeking a highly skilled and detail-oriented Parts Counterperson to join our team at Dublin Chevrolet Cadillac. As a key member of our parts department, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our parts sales process.

Responsibilities:
  • Oversee the parts sales process from start to finish, ensuring accuracy and efficiency in all transactions.
  • Communicate effectively with customers, staff, and management to resolve any issues or concerns.
  • Utilize the parts department computer system to manage inventory, process orders, and provide price quotes.
  • Provide high-level service to internal and external customers, ensuring their needs are met and exceeded.
  • Pull and fill orders from stock, maintaining a high level of accuracy and attention to detail.
  • Conduct weekly bin checks to ensure stock accuracy and notify the parts manager of any discrepancies.
  • Locate out-of-stock parts from outside sources and submit emergency orders as needed.
  • Process internal requests for parts, ensuring they are billed correctly on service repair orders.
  • Receive payment from retail customers or obtain credit authorization, maintaining a professional and courteous demeanor.
  • Set up orders for daily shipment, delivery, or pick-up, ensuring timely and efficient delivery.
What We Offer:
  • Competitive wage plans and opportunities for career growth and internal promotions.
  • Medical, dental, and vision insurance, as well as a 401(k) savings plan and paid vacation time.
  • Paid company holidays and opportunities for ongoing professional development.
  • Employee discounts and a family-friendly, inclusive culture.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.