Phlebotomist - Plasma Collector

The Phlebotomist - Plasma Collector is responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).

• In compliance with SOPs, perform all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect.
• Perform venipuncture on donors to begin pheresis process, in compliance with SOPs and Food & Drug Administration (FDA) guidelines.
• Evaluate vein performance of the donor to identify possible problems, making necessary corrections to expedite donation time and ensure product quality and donor safety.
• Ensure donation process is efficient, making adjustments as necessary to make the process a positive experience for the donor.
• May educate new donors on the use of therapeutic products made from donated plasma.
• Explain the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor.
• Ensure that all donor questions are answered timely, accurately and professionally.
• Maintain alertness to any reaction by donors and assist with reactions or notify appropriate staff.
• Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
• Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs.
• Required to respond to and resolve complex equipment alarms or donor issues.
• Troubleshoot equipment failures, creating incident documentation, removing and/or replacing equipment from service.
• Monitor donor flow on the donor floor to assure continuous turnover, alerting Group Leader or Supervisor of donor flow issues.
• Collect arm samples or whole blood samples from donors for testing.
• Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
• Understand the policies and procedures associated with hyper immune programs at the center if applicable.
• Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available as needed.
• Follow all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.
• Promote safety in all actions.
• May conduct routine audits of these internal procedures and documentation.
• Maintain confidentiality of all personnel, donor and center information.
• May be cross-trained in other areas to meet the needs of the business.
• Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
• Perform other job-related duties as assigned.

• Education: High school diploma or equivalent required.
• Experience: Minimum twelve (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience.
• Working Conditions: Ability to complete routine forms or conduct routine oral communications, understands, remembers and communicates routine, factual information.
• Must be able to see and speak with customers and observe equipment operation.
• Occasionally perform tasks while standing and walking up to 100% of time, reach, bend, kneel and have high level of manual dexterity.
• Occasionally be required to lift and carry up to 25 pounds.
• Fast paced environment with frequent interruptions, frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.
• Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.
• Required to work overtime and extended hours to support center operational needs.