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Team Leader
2 months ago
Position Overview:
As a Team Leader at Cold Stone Creamery, you will play a crucial role in managing daily operations and ensuring exceptional customer experiences.
Key Responsibilities:
1. **Employee Development:** Mentor and guide team members to enhance their skills and performance.
2. **Task Delegation:** Assign responsibilities effectively to ensure smooth workflow and productivity.
3. **Performance Management:** Monitor team performance and provide constructive feedback to maintain high standards.
4. **Customer Service Excellence:** Ensure that the team delivers prompt and friendly service to all customers.
5. **Staffing and Scheduling:** Optimize labor costs by managing staffing levels and schedules efficiently.
6. **Financial Oversight:** Ensure accurate cash handling and adherence to financial protocols.
7. **Inventory Management:** Oversee inventory levels and coordinate ordering processes to meet demand.
Join our team and contribute to creating memorable experiences for our customers
