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Automotive Customer Service Consultant

2 months ago

Warminster, United States Patriot Chevrolet of Warminster Full time
Join Our Team at Patriot Chevrolet of Warminster

At Patriot Chevrolet of Warminster, we are dedicated to delivering outstanding customer experiences that foster loyalty and satisfaction.

We are on the lookout for a Service Consultant to become a vital part of our team, serving as the primary contact for clients seeking vehicle maintenance or repairs. This position demands exceptional communication abilities, a professional demeanor, and a proactive mindset focused on customer contentment. The successful candidate will have the chance to grow their career within our organization.

Benefits of Being Part of Our Team:

  • 401(k) plan with employer matching
  • Comprehensive dental and vision coverage
  • Employee discounts on services
  • Health and life insurance options
  • Generous paid time off
  • Opportunities for professional growth
  • Referral incentive program
  • Retirement savings plan

Core Responsibilities:

  • Evaluate customer requirements and relay vehicle concerns to our skilled technicians
  • Establish and nurture positive relationships with customers
  • Ensure compliance with company policies and ethical standards
  • Track vehicle status and provide timely updates to clients
  • Enhance sales potential and advocate for retail promotions
  • Supervise technician performance and uphold quality assurance
  • Assist in the formulation of standard operating procedures

Qualifications:

  • High school diploma or equivalent educational background
  • Valid driver's license with a clean driving record
  • Training in service advisory skills
  • Prior experience in an automotive service advisory role
  • Proficiency in English
  • Strong multitasking abilities and computer proficiency

Patriot Chevrolet of Warminster is an equal opportunity employer, committed to creating an inclusive environment. We value diversity and do not engage in discrimination based on any protected characteristic.