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Restaurant Operations Manager

2 months ago


De Witt, Iowa, United States Tim Hortons (US) Full time
Job Summary

We are seeking a highly motivated and experienced Supervisor to join our team at Tim Hortons (US). As a Supervisor, you will play a key role in ensuring the success of our restaurant by leading a team of Team Members and driving exceptional customer service.

Key Responsibilities
  • Leadership and Team Management: Lead and motivate a team of Team Members to deliver exceptional customer service and achieve sales goals.
  • Operations and Quality Control: Ensure that all restaurant operations are running smoothly, including food preparation, customer service, and cash handling.
  • Training and Development: Provide training and coaching to Team Members to ensure they have the skills and knowledge needed to succeed in their roles.
  • Customer Service: Foster a positive and welcoming environment for customers, ensuring that their needs are met and exceeded.
  • Inventory Management: Manage inventory levels and ensure that all products are stocked and rotated properly.
  • Health and Safety: Ensure that all Health and Safety policies and procedures are followed, and that the restaurant is maintained in a clean and safe environment.
Requirements
  • Experience: Minimum 1 year of experience in a quick-service restaurant environment, preferably in a supervisory role.
  • Education: Secondary (high) school graduation.
  • Skills: Excellent leadership and communication skills, ability to work in a fast-paced environment, and strong attention to detail.
What We Offer

As a Supervisor at Tim Hortons (US), you will have the opportunity to develop your leadership skills, work with a dynamic team, and contribute to the success of our restaurant. We offer a competitive salary and benefits package, as well as opportunities for career advancement.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.