Patient Care Specialist

4 weeks ago


Palm Beach Gardens, Florida, United States MD Now Full time
Job Summary

We are seeking a highly skilled Patient Representative to join our team at MD Now urgent care. As a Patient Representative, you will play a critical role in ensuring that our patients receive high-quality, efficient care.

Key Responsibilities:
  • Check-in patients in a timely manner and ensure all Web Check-in procedures are followed
  • Answer phone calls to the clinic and provide information or refer questions to others as needed
  • Verify insurance timely and accurately
  • Ensure the occupational client's preference card is followed and occupational procedures are reviewed
  • Complete Daily Balance Checklist after each shift, including all forms of payment are accounted for and documented
Requirements:
  • 1 year of clinical experience in a patient care setting is preferred
  • Obtain BLS certification within 30 days of start required
  • Strong customer service skills
  • Ability to work with multiple computer programs
About MD Now

MD Now urgent care is a leading provider of urgent care services in Florida, with a commitment to making a positive difference for patients in our communities. Our physician-led team of healthcare professionals provides high-quality healthcare through a comprehensive lineup of urgent care and occupational health services during convenient hours.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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