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Junior Client Support Specialist

2 months ago

Portland, Oregon, United States Precision Solutions Inc. Full time
Job Overview

Precision Solutions Inc. is seeking a motivated and enthusiastic Junior Client Support Specialist to enhance our customer service team.

If you are eager to develop your customer service skills while enjoying a dynamic work environment, this position is ideal for you. The Junior Client Support Specialist serves as the primary point of contact for our clients, making it essential to leave a positive and lasting impression. We are looking for individuals who are dedicated to providing exceptional service and fostering strong relationships with our customers.

Key Responsibilities:

  • Engage directly with clients to understand their needs and ensure satisfaction.
  • Build and maintain trust with customer accounts through effective communication.
  • Identify potential sales opportunities and contribute to business growth.
  • Participate in ongoing training sessions to gain in-depth knowledge of our products and services.
  • Follow company policies and procedures to maintain compliance with client standards.
  • Document customer interactions and manage confidential information responsibly.
  • Resolve customer issues promptly by providing empathetic support.

Qualifications:

  • Experience in customer service or retail is advantageous.
  • A high school diploma or equivalent is required.
  • Strong multitasking and time management abilities.
  • Excellent verbal and written communication skills.
  • Commitment to delivering outstanding customer service.
  • Ability to collaborate effectively with diverse individuals.
  • A positive attitude and a desire to contribute to a fun workplace culture.

This is an entry-level position, and comprehensive training will be provided to the selected candidate. We encourage interested individuals to consider this opportunity.