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Behavioral Health Care Coordinator
2 months ago
Job Title: Behavioral Health Care Coordinator
Job Summary:
The Behavioral Health Care Coordinator plays a vital role in the healthcare team, specifically in clinics and departments specializing in behavioral health treatment. This position ensures comprehensive and thoughtful connection to clinical and non-clinical supports for children and families to enhance stability in the community.
Key Responsibilities:
- Provide care coordination services for behavioral health support.
- Assist with center and organization in achieving optimal quality, financial, and performance metrics.
- Monitor providers' schedules to ensure all patients are scheduled appropriately and in a timely manner.
- Assist with Patient Engagement initiatives and actively work to improve the patient experience.
- Serve as liaison between clinical, administrative staff, and other ancillary services.
- Work with front-end team to reduce first pass denials, secure eligibility, referrals, and capture of point of service cash.
- Assist with daily cash collection through reconciliation and cash control policy enforcement.
- Responsible for maintaining a pristine internal and external environment; report all facility and grounds issues, as appropriate.
- Report and submit incident reports, when appropriate.
- Assist with behavioral health referrals and scheduling.
- Support the Mission, Vision, and Values of Tampa Family Health Centers.
- Compliance with and control of confidential data ensuring privacy and security standards.
- Responsible for supervision and coordination of day-to-day administrative operations, provides supervision of assigned practices to ensure adherence to all Tampa Family Health Centers, HRSA, State, Federal, and accreditation agency rules, and regulations.
- Demonstrate Service Excellence and always convey professionalism and strong motivation to achieve optimum results.
- Assist internal staff, other healthcare providers, and third-party payers in performing QI chart audits.
- Ensure a patient-centered environment that promotes excellent communication and teamwork.
- All other duties as assigned.
- Demonstrate support for the mission, values, and goals of the organization through behaviors that are consistent with the Tampa Family Health Centers.
Requirements:
- High school diploma or equivalent.
- Associates preferred.
- 2 years of behavioral health experience in an inpatient/outpatient setting required.
- At least 1 year of administrative or clerical experience in a clinical setting required.
