Behavioral Health Care Coordinator

4 days ago


Lutz, Florida, United States Tampa Family Health Centers Full time

Job Title: Behavioral Health Care Coordinator

Job Summary:

The Behavioral Health Care Coordinator plays a vital role in the healthcare team, specifically in clinics and departments specializing in behavioral health treatment. This position ensures comprehensive and thoughtful connection to clinical and non-clinical supports for children and families to enhance stability in the community.

Key Responsibilities:

  • Provide care coordination services for behavioral health support.
  • Assist with center and organization in achieving optimal quality, financial, and performance metrics.
  • Monitor providers' schedules to ensure all patients are scheduled appropriately and in a timely manner.
  • Assist with Patient Engagement initiatives and actively work to improve the patient experience.
  • Serve as liaison between clinical, administrative staff, and other ancillary services.
  • Work with front-end team to reduce first pass denials, secure eligibility, referrals, and capture of point of service cash.
  • Assist with daily cash collection through reconciliation and cash control policy enforcement.
  • Responsible for maintaining a pristine internal and external environment; report all facility and grounds issues, as appropriate.
  • Report and submit incident reports, when appropriate.
  • Assist with behavioral health referrals and scheduling.
  • Support the Mission, Vision, and Values of Tampa Family Health Centers.
  • Compliance with and control of confidential data ensuring privacy and security standards.
  • Responsible for supervision and coordination of day-to-day administrative operations, provides supervision of assigned practices to ensure adherence to all Tampa Family Health Centers, HRSA, State, Federal, and accreditation agency rules, and regulations.
  • Demonstrate Service Excellence and always convey professionalism and strong motivation to achieve optimum results.
  • Assist internal staff, other healthcare providers, and third-party payers in performing QI chart audits.
  • Ensure a patient-centered environment that promotes excellent communication and teamwork.
  • All other duties as assigned.
  • Demonstrate support for the mission, values, and goals of the organization through behaviors that are consistent with the Tampa Family Health Centers.

Requirements:

  • High school diploma or equivalent.
  • Associates preferred.
  • 2 years of behavioral health experience in an inpatient/outpatient setting required.
  • At least 1 year of administrative or clerical experience in a clinical setting required.

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