Quality Assurance Specialist for Retail Technology
6 hours ago
Description:
At ShiftCode Analytics, we are seeking a skilled Quality Assurance Specialist to join our team. As a POS QA Tester, you will be responsible for evaluating products, systems, and software to ensure they meet the quality needs of our retail technology environment.
Key Responsibilities:
- Evaluate products, systems, and software to ensure they meet quality needs
- Develop and support test plans and process plans for applications and systems
- Collaborate with technology and marketing teammates to perform and validate test cases
- Leverage interactions with Field Team and Marketing Team personnel to determine opportunity areas for improved stability, functionality, and performance
- Conduct manual testing to ensure the highest levels of functionality of retail technology systems
- Develop testing systems and standards for these environments
- Identify defects and inconsistencies and work with internal teams and vendors to coordinate remedies
- Communicate with Field Team and investigate guest complaints and identified product issues
- Implement quality assurance standards and provide accurate and comprehensive feedback to colleagues
- Compile and analyze statistical data
- Required Skills:
- Bachelor's degree in computer science, information systems, or a related field
- Minimum of 3 years of quality assurance experience
- Strong computer skills and knowledge of QA databases and applications
- Testing application for restaurant POS systems and digital applications, including kiosk testing
- Meticulous attention to detail
- Excellent written and verbal skills
- Desired Skills:
- Experience with Client or Aloha
At ShiftCode Analytics, we value our employees and offer a dynamic work environment that fosters growth and development. If you are a motivated and detail-oriented individual with a passion for quality assurance, we encourage you to apply for this exciting opportunity.
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