Quality Assurance Specialist for Retail Technology

6 hours ago


Indianapolis, Indiana, United States ShiftCode Analytics Full time
Job Title: POS QA Tester

Description:
At ShiftCode Analytics, we are seeking a skilled Quality Assurance Specialist to join our team. As a POS QA Tester, you will be responsible for evaluating products, systems, and software to ensure they meet the quality needs of our retail technology environment.

Key Responsibilities:
  • Evaluate products, systems, and software to ensure they meet quality needs
  • Develop and support test plans and process plans for applications and systems
  • Collaborate with technology and marketing teammates to perform and validate test cases
  • Leverage interactions with Field Team and Marketing Team personnel to determine opportunity areas for improved stability, functionality, and performance
  • Conduct manual testing to ensure the highest levels of functionality of retail technology systems
  • Develop testing systems and standards for these environments
  • Identify defects and inconsistencies and work with internal teams and vendors to coordinate remedies
  • Communicate with Field Team and investigate guest complaints and identified product issues
  • Implement quality assurance standards and provide accurate and comprehensive feedback to colleagues
  • Compile and analyze statistical data
  • Required Skills:
    • Bachelor's degree in computer science, information systems, or a related field
    • Minimum of 3 years of quality assurance experience
    • Strong computer skills and knowledge of QA databases and applications
    • Testing application for restaurant POS systems and digital applications, including kiosk testing
    • Meticulous attention to detail
    • Excellent written and verbal skills
    • Desired Skills:
      • Experience with Client or Aloha


Why Join Us:
At ShiftCode Analytics, we value our employees and offer a dynamic work environment that fosters growth and development. If you are a motivated and detail-oriented individual with a passion for quality assurance, we encourage you to apply for this exciting opportunity.

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