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Client Support Specialist
2 months ago
Position: Client Support Specialist
Role Summary:
We are seeking dedicated Client Support Specialists to operate within a dynamic call center setting. This role involves managing incoming inquiries primarily related to product warranty details.
Responsibilities:
- Handle a high volume of inbound calls daily.
- Provide accurate information and solutions to customer inquiries.
- Utilize problem-solving skills to address customer needs effectively.
Work Schedule:
Monday to Friday, 9 AM to 6 PM
Essential Skills:
- Strong customer service and support experience.
- Familiarity with call center operations.
- Proficient in data entry and order management.
Qualifications:
- Proficient computer skills, particularly in MS Office (Word, Excel).
- Demonstrated reliability and excellent attendance record.
- Ability to multitask and manage time efficiently.
- Creative thinking for problem resolution and decision-making.
About TEKsystems:
TEKsystems is a leader in Full-Stack Technology Services and Talent Services, partnering with clients to harness innovative solutions in a rapidly evolving landscape. With a workforce of 80,000 professionals, we collaborate with over 6,000 clients, including a significant portion of the Fortune 500, across North America, Europe, and Asia. Our commitment to transformation and partnership drives success in the industry.
TEKsystems is an equal opportunity employer, welcoming applications from all individuals without regard to race, gender, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
