Infiniti Brand Ambassador

6 days ago


Matthews, Missouri, United States Infiniti of Charlotte Inc Full time

About the Role:

We are seeking a confident and passionate sales consultant with experience in luxury automotive to join our dynamic team as a Brand Ambassador/Experience Guide. This role requires a proven ability to engage with clients, deliver distinguished experiences, and represent the Infiniti brand.

Key Responsibilities:

  • Engage with clients to understand their needs and preferences, providing personalized and memorable customer experiences.
  • Demonstrate an in-depth knowledge of Infiniti vehicles, including features and benefits.
  • Conduct test drives and product demonstrations, showcasing Infiniti's commitment to luxury, innovation, and sustainability.
  • Deliver exceptional customer service, responding promptly to client inquiries and providing comprehensive after-sales support.
  • Foster long-term relationships with clients, ensuring their continued satisfaction and loyalty to the Infiniti brand.
  • Achieve and exceed sales targets through effective client engagement and negotiation skills.
  • Provide clients with detailed information on pricing, financing options, and after-sales services.
  • Handle negotiations with confidence and professionalism, ensuring client satisfaction and loyalty.
  • Work collaboratively with team members to ensure a cohesive and supportive sales environment.

Requirements:

  • 2-3 years of professional luxury automotive experience or a related luxury industry
  • Proven track record of achieving sales targets and delivering high-quality customer service.
  • Strong communication skills, with the ability to engage and build rapport with high-end clientele.
  • Confident negotiation skills, with the ability to close deals effectively.
  • Tech-savvy, have aptitude for the latest in-car technology and telematics
  • Exceptional organizational skills and attention to detail.
  • Team player with a positive, collaborative spirit.
  • Professional appearance and demeanor, reflecting the prestige of the Infiniti brand.
  • Impressive work ethic, with a commitment to excellence and continuous improvement.

Benefits:

  • Cigna PPO, Imagine 360 and HSA plans > 2 medical plan options
  • Dental and Vision Plans
  • 401(K)
  • Company Paid Basic Life and Short-term Disability
  • Employee Assistance Plan
  • Sick and Vacation Time, Paid Holidays
  • Voluntary Benefits Include: Critical Illness, Hospital Indemnity and Accident Insurance
  • Employee Discounts and Perks Program
  • Employee Wellness Subsidy
  • Tuition Assistance Program (Selected Dealerships)

Compensation:

The estimated salary for this role is up to $100,000 annually, which includes a combination of base pay, bonuses, and commissions. The actual compensation may vary based on individual performance and location.



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