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Lead Software Quality Assurance Engineer
2 months ago
We are seeking a dedicated and detail-oriented Senior Software Development Quality Assurance Engineer to enhance our quality assurance efforts. In this pivotal role, you will be responsible for validating ASIC drivers and software for both current and future product lines. Your expertise in networking, operating systems, and automation will be essential in analyzing and replicating issues reported by both internal teams and customers, identifying root causes, and confirming the effectiveness of bug fixes. You will collaborate closely with a skilled team of software, hardware, and ASIC engineers.
Key Responsibilities:
- Design, develop, and implement comprehensive test plans along with functional, regression, and performance test cases, based on feature and hardware specifications.
- Identify, document, and track software defects discovered during the verification process.
- Replicate customer-reported issues and facilitate their resolution.
- Work in tandem with software and hardware developers, other QA teams, and support teams to ensure accurate identification, reproduction, and resolution of defects.
- Contribute to the creation, deployment, and maintenance of automated test cases and/or automation tools.
Basic Qualifications:
- Bachelor's degree in Computer Science, Engineering, or a related technical discipline.
- Strong understanding of TCP/IP, routing, switching, and firewall technologies.
- 2 to 5 years of experience in troubleshooting and replicating complex network issues.
- Proficient in Linux command line operations, with the ability to effectively utilize Linux for creating test environments and troubleshooting.
- In-depth knowledge of at least five of the following: network packet analyzers (e.g., Wireshark), IPsec, IPv6, TLS, benchmark testing, multicast, VXLAN, QoS, and traffic generation tools.
- Proven ability to logically and analytically troubleshoot software and network issues.
- Experience with programming languages such as Python or Ruby.
- Familiarity with quality assurance and testing methodologies.
- Ability to produce clear problem statements and detailed test reports.
- Excellent communication skills and the ability to work effectively in a collaborative, cross-functional environment.
- Capacity to manage assigned tasks under tight deadlines, complete assignments with minimal supervision, and explore new topics independently.
Preferred Qualifications:
- Master's degree in Computer Science, Engineering, or a related technical field.
- Strong programming capabilities and a solid understanding of software development principles.
- Extensive experience in replicating network issues reported by diverse customers.
- Experience in developing test automation frameworks.
- Knowledge of operating systems, particularly Linux, including internals, kernel, and drivers.
- Familiarity with traffic generation tools such as Spirent or Ixia is advantageous.
The compensation range for this full-time position is competitive and commensurate with experience and qualifications. Fortinet provides a comprehensive benefits package, including medical, dental, vision, life and disability insurance, 401(k), paid holidays, vacation, and sick leave, along with a robust leave program.
Fortinet is committed to fostering a diverse and inclusive workplace. We encourage candidates from all backgrounds to apply and offer a supportive environment alongside a competitive Total Rewards package to enhance your overall health and financial well-being.
