Senior Financial Services Professional
4 weeks ago
Blue Foundry Bank is a revolutionary financial institution that empowers businesses to thrive. Our mission is to provide innovative solutions, expert guidance, and exceptional customer service to help our clients achieve their goals.
Job SummaryThe Senior Banker is a key member of our team, responsible for delivering exceptional customer service, financial support, and deepening community relationships. This role requires a strong understanding of financial products and services, as well as excellent communication and interpersonal skills.
Key Responsibilities- Provide quality customer service by demonstrating a service/sales relationship building behavior
- Evaluate and identify financial needs, presenting appropriate products/services to meet these needs
- Open new accounts and related products/services, including debit cards and direct deposit
- Process all financial transactions, including ATM replenishment and cash handling
- Serve as a point person for internal and external inquiries on bank products and services, transactions, and policies and procedures
- Cross-sell bank products and services to meet customer needs, while advising on promotional products and services
- Process incoming mail transactions and night deposits
- Engage in branch activities planned by Branch Management
- Practice behaviors focused on achieving individual and team goals
- Participate in business development efforts
- Assist branch management and/or conduct monthly audits, certifications, proofs, reconciliations, filing, scanning, and other duties as assigned
- Competently and confidently teach self-service options to customers
- Assist in other areas of the bank/branch as assigned
- High school diploma or equivalent and a minimum of 2 years of banking experience
- Retail experience with an emphasis on sales and customer service
- College degree preferred
- Effective communication, interpersonal skills, customer service, and sales skills
- Ability to work flexible hours and travel to various branch locations as staffing requires
- Bilingual in Spanish preferred
- Ability to work independently
Blue Foundry Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
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