Customer Service Expert
5 days ago
Jana Chuinard - State Farm Agent is a dynamic and growing insurance agency looking for a talented Customer Service Representative to join our team. In this role, you will play a critical part in building strong relationships with our customers and helping them achieve their goals.
About the PositionThis is a full-time opportunity with a salary of $42,000 per year, plus benefits and opportunities for professional growth and development. As a Customer Service Representative, you will be responsible for handling customer inquiries, processing insurance claims, and providing exceptional service to our clients.
We are seeking a highly motivated and organized individual who is passionate about delivering outstanding customer service. If you have previous experience in customer-facing roles and a proven track record of success, we encourage you to apply.
Duties and Responsibilities- Provide excellent customer service by responding to inquiries and resolving issues in a timely and professional manner.
- Process insurance claims and follow up with clients to ensure prompt resolution.
- Assist clients with policy changes and updates, ensuring accurate and efficient transactions.
- Maintain accurate records of customer interactions, including phone calls, emails, and meetings.
- Bachelor's degree in a related field or equivalent experience.
- Previous customer service experience, preferably in an insurance or financial services industry.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize multiple tasks simultaneously.
We offer a supportive and inclusive work environment, where you can grow and develop your skills and expertise.
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