Retail Sales Associate

7 hours ago

Richland, Washington, United States Marshalls Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Marshalls. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.

Key Responsibilities
  • Provide outstanding customer service by engaging with customers, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and other areas as assigned.
  • Adhere to all operational, merchandise, and loss prevention standards, including accurate ringing of customer purchases and returns.
  • Promote credit and loyalty programs to customers.
  • Support and participate in store recovery as needed throughout the day.
  • Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store.
  • Provide and accept recognition and constructive feedback.
  • Adhere to all labor laws, policies, and procedures.
  • Support and participate in store shrink reduction goals and programs.
  • Participate in safety awareness and maintain a safe environment.
Requirements
  • Possess excellent customer service skills.
  • Able to work a flexible schedule to support business needs.
  • Possess strong communication and organizational skills with attention to detail.
  • Capable of multi-tasking.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Works effectively with peers and supervisors.
  • Retail customer experience preferred.
Benefits

Marshalls offers a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

Eligible associates also receive 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.

Benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

Compensation

This position has a starting pay range of $16.28 to $16.78 per hour. The full range of the position is $16.28 to $20.90 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

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