Commercial Lines Client Relationship Manager

1 month ago


Glenville, Minnesota, United States APR Full time
Job Overview

Position: Commercial Lines Account Executive | Client Service Manager

Compensation: $80,000 - $95,000 along with comprehensive health benefits

Location: Glenville, NY

Position Summary

As a Commercial Lines Account Executive or Client Relationship Manager within our innovative insurance team, you will serve as the primary representative for assigned accounts. This position encompasses both client servicing and business development responsibilities. You will oversee a mid-market portfolio and lead a dedicated service team, ensuring exceptional client management and fostering business expansion.

Key Responsibilities
  • Independently oversee client services and nurture relationships with minimal supervision from Producers.
  • Lead a service team to effectively manage a mid-market portfolio.
  • Engage in interviews and respond to Requests for Proposals (RFPs).
  • Evaluate and present renewal options to clients, promoting renewal business and additional coverage lines.
  • Advocate for various services provided by our agency through customized Producer Service Proposals.
  • Deliver expert analysis and recommendations regarding clients' current coverage plans.
  • Select carriers for solicitation, negotiating favorable terms and premiums.
  • Address and resolve client inquiries, including benefits and claims matters.
  • Review and ensure the accuracy of client coverage contracts and amendments.
  • Manage and negotiate contracts with third-party vendors on behalf of clients.
  • Oversee and support a dedicated service team.
Qualifications
  • Bachelor's degree or an equivalent combination of education and experience.
  • 5-7 years of relevant experience in the insurance sector.
  • Professional designations such as CIC, CISR, CSRM, AAI are advantageous.
Skills
  • Outstanding verbal and written communication skills.
  • Strong problem-solving abilities and effective time management.
  • Collaborative mindset with a focus on teamwork.
  • Proficient in planning, organization, and prioritization.
  • Familiarity with Microsoft Office Suite, AMS360, or Applied TAM/EPIC.
Salary Context

The national average salary for similar positions typically ranges from $75,000 to $95,000, excluding bonuses or benefits. The offered base salary will be determined based on experience, skills, certifications, education, and consideration of internal equity and market data.



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