Senior IT Support Specialist

4 days ago


Columbia, Tennessee, United States Maury County Public Schools Full time
Job Overview

Maury County Public Schools is seeking a highly skilled Technology Specialist II to provide technical support on all hardware and software used by the district. The successful candidate will schedule appointments with administrative staff and school system employees, close tickets from our ticket system, and work as part of a team to deliver and setup technology equipment.

Key Responsibilities
  • **Hardware Troubleshooting**: Troubleshoot PC components, replace defective items, swap computer components as directed, install and configure PC operating systems and application software on hard drives, and install and configure typical computer peripherals such as local printers or scanners.
  • **Network Configuration**: Configure Network/shared printers and help deliver and setup technology equipment.
  • **Technical Support**: Assist others in troubleshooting computer problems, communicate effectively with customers, supervisors, Board Members, and vendors regarding technology and operations, inspect personal computer equipment, and read order sheets listing user requirements to prepare microcomputers for delivery.
Requirements
  • **Education and Experience**: Basic knowledge of PC hardware gained through formal training such as a comprehensive trade/technical school program of study related to computer hardware, or significant time working in a computer service and repair business.
  • **Skills and Qualifications**: Ability to troubleshoot PC components, install and configure PC operating systems and application software, install and configure typical computer peripherals, and communicate effectively with various stakeholders.
Estimated Salary

$55,000 - $65,000 per year, depending on experience.



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