Service Writer Marine Team Member

2 weeks ago


Portland, United States STEVENS MARINE INC Full time
Job Summary

We are seeking a highly organized and detail-oriented Service Writer Marine Team Member to join our team at STEVENS MARINE INC. As the ideal candidate, you will have excellent communication skills and be able to work effectively with service technicians, customers, and other stakeholders.

The estimated annual salary for this role is $60,000-$75,000 based on industry standards and location.

About the Role

This is an exciting opportunity to work in the marine industry and contribute to the success of our company. As a Service Writer, you will be responsible for duties such as:

  • Writing up service work orders accurately and efficiently
  • Collaborating with service technicians to ensure job completion and customer satisfaction
  • Sourcing parts and materials for repairs and maintenance
  • Providing exceptional customer service and support
Responsibilities

Some key responsibilities of this role include:

  • Greeting customers as they arrive at the dealership
  • Maintaining a professional environment that builds rapport and trust with customers
  • Answering customer questions about service and parts
  • Using CRM software to manage customer data and relationships
Benefits

As a member of our team, you can expect a competitive salary range of $60,000-$75,000 per year, along with benefits including:

  • 401(k) plan
  • Competitive health insurance options
  • Flexible schedule
  • Paid time off
Requirements

To succeed in this role, you will need:

  • A high school diploma or equivalent
  • A valid state-issued driver's license and clean driving record
  • Prior boating experience is a plus, but not required
  • Excellent communication and negotiation skills
  • The ability to work independently and manage time effectively


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