Direct Market Manager

4 weeks ago


Pittsburgh, Pennsylvania, United States ThinkTank Full time

ThinkTank Telecom, LLC is seeking a results-driven Direct Market Manager to spearhead our expansion efforts in Pennsylvania. As the key figure in our mission to enhance connectivity, your role will focus on enrolling new customers into Lifeline and ACP services, managing inventory, and driving sales performance in your designated territory.

Key Responsibilities:
  • Sales and Marketing Excellence: Apply strategic selling and marketing techniques to enroll new Lifeline and ACP customers, striving to surpass sales goals.
  • Team Leadership and Growth: Begin as a solo operator with the opportunity to expand your team to up to five members, maintaining responsibility for territory management.
  • Location Scouting and Optimization: Identify and secure optimal Partner locations within Pennsylvania to maximize service outreach and customer accessibility.
  • Inventory Management and Oversight: Ensure efficient oversight of all inventory, equipping enrollment specialists for successful subscriber engagements.
  • Recruitment and Training: Recruit, attract, and onboard qualified candidates for enrollment specialist positions, conducting in-depth training on product knowledge, enrollment processes, and compliance standards.
  • Compliance and Quality Assurance: Uphold strict adherence to FCC and USAC regulations, implementing quality control measures to guarantee the accuracy and efficiency of the enrollment process.
  • Performance Management and Reporting: Evaluate and enhance the performance of enrollment specialists through constructive feedback and coaching, executing thorough audits and managing detailed reporting for transparent documentation of enrollment outcomes.
Ideal Candidate:
  • A self-motivated individual with entrepreneurial aspirations and a vision for building their own business.
  • Passionate about connecting communities to essential Lifeline and ACP services.
  • Demonstrated success in sales and marketing within the territory of Pennsylvania.
  • Strong understanding of the local area for strategic partner location scouting.
  • Proven leadership in managing and motivating teams.
Qualifications:
  • Experience in management or supervisory roles, preferably in direct sales or marketing.
  • Effective leadership, recruitment, and training skills.
  • Familiarity with telecommunications industry standards and regulations.
  • Excellent communication, analytical, and problem-solving abilities.
  • Bachelor's degree in Business, Marketing, or a related field (preferred).
Benefits:
  • Competitive compensation package with performance incentives.
  • Leadership role in a crucial connectivity expansion initiative.
  • Comprehensive training and professional development opportunities.
  • Career growth prospects within ThinkTank LLC.
Additional Note: ThinkTank Telecom, LLC is dedicated to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristics protected by law.
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