Traffic Clerk

3 weeks ago


Milwaukee, Wisconsin, United States Next Level Staffing Full time

About the Role:

We are seeking a skilled Customer Service Representative to join our team at Next Level Staffing. As a Traffic Clerk, you will be responsible for providing exceptional customer service to truck drivers, ensuring a smooth check-in process, and coordinating with warehouse and transportation teams.

Schedule: Wednesday – Saturday (6:00pm – 4:30am)

Key Responsibilities:

  • Serve as the first point of contact for delivery drivers and visitors
  • Receive, count, and log cash received by carriers
  • Coordinate shipping/receiving documents accurately and timely
  • Verify and count products for data accuracy in the system
  • Notify carriers and team members of pending, no shows, and unscheduled arrivals
  • Engage with drivers and reschedule appointments if necessary
  • Answer phone calls and transfer to appropriate departments
  • Enter data into the Warehouse Management System scheduler

Requirements:

  • Strong attention to detail and accuracy when completing documents
  • Excellent verbal and written communication skills
  • Ability to stand for at least 5 hours during shift
  • Proficient computer skills, including Microsoft Office Suite basic knowledge
  • Ability to work schedule listed and maintain attendance
  • Comfortable working in a team environment
  • Adherence to professional dress code required

Estimated Salary: $45,000 - $55,000 per year, based on location and experience.



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