Traffic Clerk
3 weeks ago
About the Role:
We are seeking a skilled Customer Service Representative to join our team at Next Level Staffing. As a Traffic Clerk, you will be responsible for providing exceptional customer service to truck drivers, ensuring a smooth check-in process, and coordinating with warehouse and transportation teams.
Schedule: Wednesday – Saturday (6:00pm – 4:30am)
Key Responsibilities:
- Serve as the first point of contact for delivery drivers and visitors
- Receive, count, and log cash received by carriers
- Coordinate shipping/receiving documents accurately and timely
- Verify and count products for data accuracy in the system
- Notify carriers and team members of pending, no shows, and unscheduled arrivals
- Engage with drivers and reschedule appointments if necessary
- Answer phone calls and transfer to appropriate departments
- Enter data into the Warehouse Management System scheduler
Requirements:
- Strong attention to detail and accuracy when completing documents
- Excellent verbal and written communication skills
- Ability to stand for at least 5 hours during shift
- Proficient computer skills, including Microsoft Office Suite basic knowledge
- Ability to work schedule listed and maintain attendance
- Comfortable working in a team environment
- Adherence to professional dress code required
Estimated Salary: $45,000 - $55,000 per year, based on location and experience.
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