Insurance Customer Service Representative
3 weeks ago
First State Insurance Agency is seeking a skilled Insurance Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.
Key Responsibilities
- Engage with customers and colleagues in a professional and respectful manner
- Maintain confidentiality and accuracy in all dealings with clients and within the agency
- Review and process assigned documents within prescribed processing times
- Prepare renewal information for producers and account managers
- Adapt to changing situations and priorities
What You Can Expect
- A competitive pay and benefits package
- A stable and caring work environment
- Opportunities for growth and professional development
Qualifications
- Excellent customer service skills
- Proficient in Microsoft Office
- Exceptional written and verbal communication skills
- A Property and Casualty insurance license
- 1-2 years of industry-specific experience
Why Join Us
At First State Insurance Agency, we value our employees and strive to create a positive and supportive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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