Customer Service Representative
7 days ago
We are seeking a highly motivated and customer-focused Frontline Retail Associate to join our team at Sam's Club. As a member of our sales floor team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our members.
The estimated annual salary for this position is $36,000-$48,000, depending on location and experience.
Responsibilities:
- Provide excellent customer service by greeting members, answering questions, and resolving issues in a timely and professional manner.
- Maintain a clean and organized sales floor, including restocking shelves and handling merchandise as needed.
- Process transactions accurately and efficiently using a cash register or mobile device.
- Work collaboratively with colleagues to achieve sales goals and meet customer needs.
- Stay up-to-date on product knowledge and promotions to effectively engage with customers and make recommendations.
Requirements:
- High school diploma or equivalent required; associate's degree or higher preferred.
- Excellent communication and interpersonal skills.
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