Customer Service Representative

7 days ago


Pearl City, Hawaii, United States Walmart Full time
About the Role

We are seeking a highly motivated and customer-focused Frontline Retail Associate to join our team at Sam's Club. As a member of our sales floor team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our members.

The estimated annual salary for this position is $36,000-$48,000, depending on location and experience.

Responsibilities:

  • Provide excellent customer service by greeting members, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized sales floor, including restocking shelves and handling merchandise as needed.
  • Process transactions accurately and efficiently using a cash register or mobile device.
  • Work collaboratively with colleagues to achieve sales goals and meet customer needs.
  • Stay up-to-date on product knowledge and promotions to effectively engage with customers and make recommendations.

Requirements:

  • High school diploma or equivalent required; associate's degree or higher preferred.
  • Excellent communication and interpersonal skills.


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