Senior Associate

4 weeks ago


New York, New York, United States New York Life Full time
Job Summary

As a Senior Associate - Basis and Security Administrator at New York Life, you will be responsible for managing and maintaining our SAP systems, including S/4 HANA, Solution Manager, BOBJ, Fiori, GRC, and BTP. This role requires expertise in NetWeaver ABAP/Java administration, SAP HANA Basis, and certificate management. You will also provide recommendations on important infrastructure updates and manage integrations across various SAP systems.

Key Responsibilities

Manage day-to-day support of SAP S/4 HANA, SAP BOBJ, Solution Manager, SAP BTP, GRC, and Fiori.

Act as the Subject Matter Expert (SME) for SAP BASIS, providing guidance to the team and collaborating with cross-functional departments to develop solutions.

Maintain the multiple SAP instances that comprise the SAP cloud environment (development, QA, and production).

Management of the SAP environment including configuring, monitoring, tuning, and troubleshooting the SAP technical environment on an ongoing basis including the SAP transport management system.

Collaborate to resolve SAP transport issues as well as schedule, monitor and manage background jobs.

SAP software installation, SAP software/kernel upgrades, troubleshooting, configuring, monitoring, tuning, client copies, system refreshes, transport management, printer/spool administration, batch job administration, security administration, single sign-on, and SAP Service Marketplace/OSS Administration.

Introduce technical changes into the environment using a structured approach that minimizes risk and achieves high reliability, availability, and performance of each SAP instance.

Work with SAP to apply and migrate SAP Support packs and other software patching and upgrades.

Work with SAP to Handle System refreshes, updating Basis configuration, including RFC connections and distribution Models.

Troubleshoot application issues by collaborating with others at NYL (database/ network teams) as needed. Escalate issues to SAP when necessary.

Manage SAP users, authorizations, and create profiles.

Provide after-hours/on-call support for critical implementations/upgrades.

Responsible for administering connectivity, usage analysis and security surrounding the Business Technology Platform (BTP) systems, services and tenants.

Ensure the security and governance of SAP environments, including SAP S4, HANA, Fiori, GRC, Solution Manager, and ChaRM, through the establishment of best practices.

Maintain SAP performance, execute tuning strategies, and manage system upgrades and enhancements, including kernel upgrades and support packages.

Identify and resolve performance bottlenecks, optimizing SQL statements and database processes.

Administer SAP HANA databases, ensuring operational security and system integrity, including database encryption.

Maintain SAP system architecture documentation, including runbooks for infrastructure and networking components.

Requirements

Three to five years related work experience as Basis Admin with Security.

Three to Five years of BASIS Administration experience in S/4 HANA, Solution Manager/ChaRM, BOBJ, Fiori, GRC, and BTP.

Extensive BTP exposure.

Ability to Understand Business and IT Requirements in order to design solution architecture and usage of the various SAP systems including S/4, HANA, SuccessFactors and other industry best practice toolsets.

Demonstrated experience in developing technical options and recommendations.

Demonstrated ability to work well in a team environment and collaborate with various teams and external stakeholders.

Must communicate effectively both verbally and in writing to provide clear, concise communication to Management, Basis team members, and others.

Hands on experience in troubleshooting security issues.

Excellent communications skills – both verbal and written.

Ability to solve problems and troubleshoot complex technical issues.

Preferred Skills

Familiar with Batch Job Scheduler (ESP Scheduler and Stone branch).

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